Coordination with foreign services
We contact foreign funeral bureaus and mortuaries and agree on the preparation of the deceased and the shipping schedule.
Open 24 hours, 7 days a week
Repatriation from Abroad: The First Hours, Step by Step
When the call comes from another country, a few decisions have to be made right away. This page sets out which ones, and in what order.
24/7 coordinationInternational repatriationDocuments and customsAll of Georgia
Tel.: +995 511 14 41 41 — call or WhatsApp anytime
What to do in the first hours
Most families are not sure who to call first. In practice the opening three steps are these: reach whoever is there and knows the actual circumstances; write down the contact details of the hospital or police handling the case; find out where the passport of the person who died is being kept.
Before you start gathering paperwork, one call to us is worth making. We will tell you which documents that particular country requires and which office issues them, which saves a good deal of wasted effort. Our phone is answered day and night, weekends and holidays included.
What the Repatriation Service from Abroad Includes
We coordinate each stage — from the country abroad to the Georgian airport and the family.
Document preparation and translation
We gather the death certificate, embalming certificate and other required documents, and arrange their translation and certification.
Consular and legal formalities
We work with Georgian consulates to obtain the permits and certificates required for repatriation.
Customs procedures
We prepare all customs documents for bringing the deceased into the country, so the return proceeds without delay.
Airport reception and transfer
We meet the deceased at Tbilisi or another airport and transfer them by special hearse to the place designated by the family.
Arranging the subsequent ritual
If desired, we continue the service — memorial ceremony, coffin and full funeral arrangements in Georgia.
Why Entrust the Repatriation to Us
- Available 24/7Regardless of the time difference with the other country, you can reach us at any hour.
- International experienceYears of experience returning the deceased from various countries allow us to spare the family bureaucratic mistakes.
- Price agreed in advanceWe agree on the costs beforehand, taking your country and situation into account — with no unexpected charges.
- Respect and discretionThroughout the entire process we preserve the dignity of the deceased and the family's peace of mind.
How the Return Is Carried Out
- 1You call usYou tell us which country the deceased is in and what the situation is — we begin work straight away.
- 2We agree on details and documentsWe draw up the list of required documents and contact the foreign party.
- 3We handle customs and transportWe complete the formalities and arrange the air transport of the deceased to Georgia.
- 4We meet the flight at the airportWe meet the deceased upon arrival and transfer them with dignity to the designated place.
Frequently Asked Questions
Who should I call first of all?
The person who is there or nearby, since they can confirm where the deceased is and which authority is handling the case. Then call us, and we will build the document list together for that specific country.
What papers should I look for at home?
The passport of the person who died or a copy of it, a birth certificate, and a Georgian ID card if there is one. If the originals are abroad, a photograph is enough at this early stage; the rest is arranged on site.
How quickly do I have to decide?
Choosing between burial and cremation is not required on the first day, but it is best settled within the first few days, because it determines which documents are needed. Cremation cost is agreed individually.
Prices and rates
Our main rates are listed below. We will quote you the exact cost in a single call — free of charge and with no obligation.
Cremation packages
- Standard package
- by arrangement
- Premium package (recommended)
- by arrangement
Funeral service rates
- Basic package
- GEL 850
- Full package
- individual quote
Funeral transport
- Within the city
- from GEL 150
- Nationwide (per 1 km)
- from GEL 2.5
- VIP class vehicle
- by arrangement
Funeral vehicles
- Mercedes-Benz
- from GEL 150
- Mercedes-Benz Maybach
- GEL 1,500
Pricing is transparent — quoted upfront, with no hidden fees. We work with any budget.
Contact Us at Any Time
Call any time on +995 511 14 41 41. The same number works on WhatsApp if an international call is costly.
+995 511 14 41 41The call is free · we answer at any hour, day or night
Our address and location
Tbilisi, 30 Bakhtrioni St, building 1
Visit us or get directions with one tap — navigation opens in your phone’s maps.
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